Privacy Policy

Overview

Longeva is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the rights you have over your data. By using our website or becoming a Longeva member, you agree to the terms outlined below.

Information we collect

We collect information that helps us provide you with personalized medical care and a working website experience. This includes:

• Personal details: name, contact information, date of birth, and emergency contacts.
• Medical information: health history, lab results, biomarkers, and clinical notes from your visits.
• Account data: login credentials, preferences, and member dashboard activity.
• Website data: pages visited, browser type, and general analytics through cookies.

How we use your information

We use your information strictly to deliver the services you've signed up for and to operate our clinic. Specifically, we use your data to:

• Provide clinical care, including testing, interpretation, and personalized protocols.
• Communicate with you about appointments, results, and protocol updates.
• Improve our services through anonymized, aggregated analysis.
• Meet legal, regulatory, and HIPAA compliance requirements.

How we protect your data

Longeva operates on a HIPAA-compliant infrastructure. All medical data is encrypted in transit and at rest, stored on secure servers, and accessible only to authorized members of your care team. We do not sell, rent, or share your personal medical information with third parties for marketing purposes.

Your rights

You have the right to:

• Request a copy of all data we hold about you.
• Correct any inaccurate or outdated information.
• Request deletion of your data, subject to legal record-keeping requirements.
• Withdraw consent for non-essential data processing at any time.

Cookies and tracking

Our website uses cookies to remember your preferences and measure general site usage. You can disable cookies through your browser settings. Disabling cookies will not affect your ability to access member services but may limit some website functionality.

Third-party services

We work with a limited number of trusted partners including CLIA-certified labs, secure payment processors, and analytics providers to operate our services. Each partner is bound by data protection agreements and uses your data only for the purposes we specify.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Material changes will be communicated via email to all active members at least 30 days before they take effect.